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Terms & Conditions
Non-Stop Data Roaming package (Prepay)
1. This Non-Stop data roaming package is for prepay customer who registers International Roaming service under Real Move Company Limited (“Real Move”) and True Move H Universal Communication Company Limited (“TUC”) (referred to herein as “Company”). This package is valid from 1 April 2016 to 31 December 2019
2. The package rate will be charged as shown in the Terms & Conditions.
3. Customer wishing to use Non-Stop Data Roaming Package have to top-up sufficiently and purchase the package before using and International Roaming service is required to be activated. To use the package, customer is required to log on to the participating networks only, by setting your mobile on Manual Network Selection mode.
4. The package rate applies to the usage in the participating networks and countries only.
5. In case the existing Non-Stop Data Roaming Package is not yet expired, customer cannot buy another Non-Stop Data Roaming Package in the same country zone. For example, if customer is holding 1 day Non-Stop Data Roaming package in Asia, they cannot buy other Non-Stop Data Roaming package in Asia zone; however, they can buy any Non-Stop Data Roaming package in Europe Oceania and North America zone.
6. The price above is VAT included
7. Starting time of Non-Stop Data Roaming Package will be counted immediately after confirmation SMS was sent.
8. Speed of 3G|EDGE|GPRS is subjected to network provider oversea.
9. The purchased package cannot be refunded or transfer to any other customer.
10. Real Move reserves the right to terminate service without prior notices if:
10.1 You agree that:-
(a.) This package is for personal communication only. Commercial utilization and other applications that may affect the service of other clients are prohibited.
(b.) Customer agrees not to make or attempt any illegal or unauthorised access to any part or component of the Services, the Network or any third party equipment, accounts, systems or networks to which you can connect through the Services directly or otherwise; or to carry out or attempt any activity that might be used as a precursor to an attempted system penetration (i.e. port, stealth, security or penetration scans or other information gathering activity) on Real Move or its Service Providers’ servers or network.
10.2 If customer provides inaccurate and incomplete information to Real Move
11. Real Move reserves the right to change prices without prior notice subject to Terms and Conditions of Real Move International Roaming rate.
12. Real Move reserves the right to change the Terms & Conditions. The Terms & Conditions will be announced via suitable communication tools at least 30 days in advance.
13. For more information, please contact True Move H Care 1242 or visit Web site http://www.truemove-h.com/roaming